The costs for prescription medication are skyrocketing higher and higher every day. Even a good insurance plan. But what if you could find a way to save money overall with or without an insurance plan? There are many online resources that help people cut down these costs with special discounts. Are they legitimate and do they really work? Let's take a look at one such company called GoodRx.com and find out!
What is GoodRx.com?
GoodRx.com is a website that helps consumers search for prescription drug information and prices. GoodRx.com began in 2011. Its corporate headquarters are in Santa Monica, California. The company's mobile app helps members find coupons and up to 80% discounts for their prescribed medication. Consumers can compare prices among nearby pharmacies and print coupons to help them save money on their medication purchases. The affiliated pharmacies have contracts with many of the various insurance companies to provide discounts for those with and without insurance.
GoodRx.com Features
GoodRx.com offers a free mobile app available for both Apple and Android devices. With the app, you can access over 75,000 pharmacies in the United States and download and print coupons up to 80% off. Consumers can access side effect information on their prescriptions and find local pharmacies and their hours of operation.
How Much Does GoodRx.com Cost?
The company's mobile app and other services are completely free to use by consumers. Consumers can search for a medication on the website at no charge and get all the information they need. The website will provide a description, pricing, and available pharmacies nearby. The website will also provide a list of potential side effects and any current news articles about the medication. Consumers are able to print free coupons as well as receive a free discount card.
NationalDrugCard.com offers similar features as well!
Pros:
Excellent BBB Rating: The Better Business Bureau rating is a gold standard for many people on how well a company operates and treats its customers. At the time of this review, GoodRx.com has an A+ rating and full accreditation with the Better Business Bureau. The company has only one negative complaint filed within the last 3 years.
Customer Service Will Treat You Right: The company is happy to quickly resolve any issue a customer may have with a discount coupon. GoodRx.com clearly provides its customer service contact information on its website.
Discounts on Your Pet's Meds, Too: One awesome item about GoodRx.com is that it provides information and discounts on medication for family pets as well as their owners.
Pill Identifier: This is a handy online tool if you mix up your pills accidentally and can't tell which is which. You can enter online the imprinted numbers and letters on the pill in question. You then select the color and shape and hit search. The online tool will present you a narrowed list of choices with pictures and description. You can select the right option and get prices and discount information.
Free Mobile App: The mobile app is easy to use and free to download. You can search for pharmacies and medication information while on the go. The app also makes it easy to show your coupon directly to the pharmacy directly from your smartphone.
GoodRx.com Complaints
Coupons May Get Rejected: Many people have complained the discounts are not available at many pharmacy locations. They went to the pharmacy with the discount coupon and it was rejected. So in which case you may want to look into an alternative like NationalDrugCard.com which provides tons of coupons and cash back.
Discounts Aren't All They Are Cracked Up To Be: Folks have also stated these discounts are not as good as advertisements on the GoodRx.com website. Customers received a higher price for their medications than the quotes from the Goodrx.com website.
Some Meds Aren't Covered: Some pharmacies will not accept discount coupons for certain types of medications. Controlled substances such as Adderall will not be covered with discount coupons. If you have questions on whether a discount coupon will be honored, you can call the pharmacy ahead of time to ask and not waste a trip.
Some Pharmacies Aren't Close: Some consumers have reported that using the sort by distance feature for pharmacies on the app was not helpful. Available pharmacies for their medications were sometimes only available from a 30-minute drive or farther. This may be a good reason to try another company like NationalDrugCard.com to see if they have pharmacies closer to you.
So Does GoodRx.com Really Work or Not?
Technically GoodRx.com is legitimate and provides discounts on prescription medicine. The good news is that it is completely free to use. But apparently it's not all good with GoodRx. Some pharmacy locations may not accept the discount coupons. However, the company will make their best efforts to resolve any issues with the discount coupons. Since it is free, it may be worth a shot to try it out and save money on expensive prescription drug costs.
Or you may want to give another company a shot like NationalDrugCard.com, either way, you have options that should save you money.
Either way, I would love to know your experiences with Goodrx.com. So feel free to leave a comment down below.
Until next time,
Eddy with a y
GoodRx Review
-
Our Overall Rating
-
Support
-
Quality
Summary
GoodRx.com is a legitimate company that does provide prescription discounts. But it's not all good. There are some complaints that the service doesn't always work.
Hey Eddy, Interesting site. As someone with a terrible insurance I don’t really get much of a break when it comes prescription medicine, this site is perfect for someone like me or someone with no insurance at all. Thank you for bring this to people’s attention, hopefully it will help others who have a hard time coming up with the money for their medicine, thanks.
You’re welcome Victor.
Hi, Eddy,
I lived in US for couple years. Medical insurance and prescription medication are always a bit burden for public. It is great to have a website like yours to review a legit way to get discount though I never thought or used of it before.
Even there are disadvantages as you mentioned in this article, but I think a penny saved is a penny made. I will refer this Goodrx to my friends and relatives.
George
I agree George. Nothing is perfect. But if you can save some money, why not give it a shot.
Thanks Eddy, I really like the sound of this goodrx system to get great reductions on prescription medications, and I personally don’t mind if it’s not valid in every pharmacy, because let’s be honest when something is completely free like this, you have to expect that it won’t cover every base.
Is there any particular states where this is not allowed in any pharmacy?
You’re welcome. I don’t believe there are any state restrictions. You can always visit their site for more details.
Hey Eddy,
Is Good Rx available in Malaysia too? I agree medicine can cost an arm and a leg (How ironic) and as fit as we may be, one cannot escape from getting sick from infections.
Out of curiosity, why aren’t some medications’ prices added into the app? Kinda makes me wonder what those medicines are :/
Hey Riaz,
I don’t believe it’s available outside the US.
Medication is so expensive it’s good to know that there is a viable option to reduce some of the cost.
I think with most discount programs you might find that some products don’t fit the criteria and wont be available for a discount. However if you can get any type of discount on any of your medications that’s a win-win situation to me.
With the more “free” being referenced regarding this program I feel there is nothing for me to lose. I will give it a try to see if I can reap any of the benefits.
Thanks for making me aware of this program and I will be share it with others who might be interested.
You’re very welcome.
Can be a useful resource
I’ve used Goodrx a few times. I’ve never had a problem with a pharmacy taking the coupon. My biggest complaint is that drug prices change drastically from month to month. A prescription I got for my daughter was $28 ($175 w/ins) and 2 months later it’s now $80. How does a person budget for that kind of price fluctuation? Overall though it’s a decent service.
Hey Samone,
Thanks for sharing your experience. Unfortunately the nature of the pharmaceutical industry is that it’s all about profits. So I can’t say I’m surprised that the prices fluctuate like that. It’s sad.
Excellent
I Love to purchase drugs from Goodrx, it will helps to save my budgets. I always prefer goodrx and MedsColony drugs store, both store help to save more money.
Did you find this review helpful? Yes (21)No (6)
Thanks for sharing your experience.
GoodRx is a scam!!
No one accepts your coupons. Walmart price with no coupon or insurance cash price was $10.00 Cheaper… Walgreens would not accept you coupon and was $30.00 High then your coupon..
Did you find this review helpful? Yes (38)No (24)
Well thanks for sharing your experience and opinion.
Great!
Things to know. 1. Prices are good for the day they fill. If you go on a different day the price could be lower, or higher. 2. Make sure pharmacy accepts it PRIOR to counting on it. 3. Do your homework …some times there is a $4, or $10 (whatever) list at a store … use that if cheaper. 4. Look drugs up on Blinkhealth also …although you pay ahead of time with blink which is scary the first time, but they are legit and you just go to pharmacy and pick up without paying the pharmacy. 5. Check Honeybee prices too. some things are way less expensive. 6. Next, ask your pharmacist if he can match any of these prices, you’ll be surprised.
Did you find this review helpful? Yes (3)No
Worked for me adderall xr at Walgreens
I had a script for adderall and the insurance company wanted more information but it was the weekend. Goodrx coupon code was the same price with my insurance and no hoops to go thru!
Thanks for sharing your experience.
I only discovered your service today. My wife uses the generic for Zetia. Her part D insurance plan charged a copay of $347 for a 90 day supply. By using you coupon our total cost was $39.
Awesome way to save $307!
Thank you
We don’t own this company. We just reviewed it. But thanks for sharing your great experience.
Saved me money
I applied for the Good RX card after I received an E -mail about the program. I have no insurance right now. I got a prescription and went to the pharmacy. I got the price for my medication for. 30 day supply. It was $ 44 . I presented the Good RX card and she typed in the info and now the price was $ 15. A big savings. Since it is free, I am glad this RX plan really did save me money. I recommend give it a shot , you risk nothing
Did you find this review helpful? Yes (21)No (4)
Thanks for sharing your positive experience.
Just used for the first time and it saved $$$
I never understood if this would actually work, but my insurance changed on January 1st and no longers covers medication I take each month. I knew that if I paid cash the prescription would be $55 month, so I just brought both the card and a coupon (I printed it, but did just download the app to make it easier next time) and paid $23.47. Fantastic deal in Washington DC!
Did you find this review helpful? Yes (13)No (2)
Goodrx good site
Good RX worked for me. I was able to purchase 6 months worth of three medications for a total of $42.00, less than it would have cost using my insurance. It did require the4 cooperation from my DR.and a little discussion with the pharmacy personnel, but over all worked fine prices given on the coupons were correct or a few cents less then printed. If someone really wanted to work on it they could save even more by getting a higher dose pill and splitting them.
I also found not having to deal with the insurance limitations very refreshing, I don’t think my insurance company would allow me to get 6 months of pills at one shot, they want to get their copay in 90 or 30 day increments.
Did you find this review helpful? Yes (13)No (3)
Worked very well for me!
I’ve only used Goodrx once, so far, and I saved $16 of what I paid for my rx using our insurance ($41.00). I did some price comparisons of my other 5 meds and Goodrx came in lower than my insurance copay for all 5, and I thought we had good insurance! I’m shocked that my doctors or the pharmacy didn’t suggest Goodrx, even after some meds were prescribed and I verbalized they were out of my budget. Do your homework, I think you will find some savings on some, if not all of your meds.
Did you find this review helpful? Yes (12)No (3)
That sounds like a great experience Chris! Thanks for sharing!
Saved a ton for my dog's rx
Just filled an Rx for my dog. Cash price for 90 tablet supply was $341. With the Good Rx coupon, the 90 tablets were $37. The Rx was for a medication people use. How does any justify the high cost of drugs? This is what is wrong with healthcare in this country.
Did you find this review helpful? Yes (11)No (3)
Thanks for sharing your amazing experience Jan!
If it sounds too good to be true then it probably isn't
Waste of time, did not work for me. The coupon was for 30 – 20 MG tadalafil for $138. The actual cost was over $1000
Thanks for sharing your experience. This is the first time I’ve heard it didn’t work.
Just in time!!
My husband has been in the er twice in the last 30 hours. He was given two prescriptions that cvs quoted as being over 200 dollars!! I used the GoodRx app and even though I had to take one to cvs and one to Giant, it was only $50 total!! Will use this app next time there’s an emergency!!
Did you find this review helpful? Yes (13)No (6)
Sounds good. Thanks for sharing your positive experience.
Refills
Can you download a coupon every month to refill your medicine
Did you find this review helpful? Yes (17)No (4)
GoodRx.com Review
I have been using GoodRx through their mobile app for almost five years now. I heard about them through my doctor I see once a month for my ADD and narcolepsy medication. I notice someone remarked above that they were a scam. I am often amazed at how someone can leave a review like this or even take the time to complete the information you have to provide just to even have the ability to write a review. They obviously are ignorant of the millions of people it DOES WORK for. Just like any other product in any market, the ability to save the most is going to be afforded in the most populated cities. I live in Dallas, Texas. I can assure you that I save several hundred dollars every month alone between my Provogil and my Adderall (yes it works with Adderall). i, of course, do shop at mainstream chains who are more apt to actually accept the discount vs. a single owner operation. There has been a time or two also when it has been rejected. On those few occasions I called customer service and then handed the phone to the pharmacy personnel and they were able to work it out and I received the price I expected to pay (actually better in one instance). Let’s face it: It’s a free app, it’s so easy to use a child could learn it…..and if you only saved $5.00 it’s about less than a minute ordeal. So unless you currently make more than $300 an hour you are saving at least $5.00 for maybe a minute of your time. I personally have saved several thousand dollars over the five years I have used it and would suggest anyone (and have) to use it that if your not lazy. The worst case is you save something. I hope this helps anyone considering it. It works great for me, but then again everything is bigger in Texas! God Bless!
Did you find this review helpful? Yes (23)No (4)
Saved tons of money!
I’ve been using GoodRx for 3 years. I don’t have insurance and I save so much money! My son is on MA and he takes Abilify generic. The cost is over 200 dollars! State won’t pay even though 3 docs approved it. I presented GoodRx and only paid 18.50! Thank you Good Rx
Did you find this review helpful? Yes (8)No (5)
GoodRX Gold
I take several prescriptions (generics) for osteoarthritis. And other meds such as a statin and metoprolol. The arthritis meds themselves were several hundred dollars EACH without insurance. When I was without prescription coverage my Pharm Tech (Angel, which is an appropriate name!) suggested I try GoodRX. Unbelievable! My costs went from over $250/month each to under $10 each. In the beginning I had to find coupons for each med and compare value at various pharmacies. Now I have my info registered with my pharmacy and the discounts are applied automatically. When GoodRX Gold was announced – I pay $9.99 per month to cover my entire family (would be around $6.95 individual). The $9.99 is recouped on my first prescription each month – on average savings of $280+for ONE medication) I have yet to find a med GoodRX doesn’t cover (except for a specialized antihistamine for my DOGS!)
Did you find this review helpful? Yes (11)No (3)
Great discount for some drugs
Goodrx does not work for everything and prices seem to change frequently on a given drug. When it does work its price is often lower than for same drug through insurance. Especially for expensive drugs
Did you find this review helpful? Yes (9)No (2)
Thanks for sharing your experience.
super servicce
our local Walgreen’s actually suggested we use this for a purchase !!
Did you find this review helpful? Yes (3)No (3)
Thanking God for Goodrx
Goodrx is amazing. I just lost my insurance to cover some meds that I really need each month, I would’ve paid out of pocket over 100 dollars for the two, but with Goodrx I only pay 30 dollars for both a month.
Did you find this review helpful? Yes (6)No (2)
Awesome service
I had trouble using a coupon at my pharmacy when the tech tried to enter it. I called GoodRX and they immediately volunteered to contact the pharmacy. Within 10 minutes customer service called me back and had dealt directly with the pharmacist. There was a discrepancy between my prescription stating capsules and the coupon stating tablets, the pharmacist got the change authorized immediately and I was advised I could pick up my 90 pills for $20 instead of 30 pills for $68. Folks, if you have a problem at the pharmacy give GoodRX a chance to help you, they are amazing in this day of horrible half done customer service. Also checked and they are going to be a huge help to my mother for the occasional antibiotics she has to take that her part D medicare coverage charges a large co-pay for, it will reduce her cost from $50 to $15. Well worth the couple of minutes it takes to check their website.
Did you find this review helpful? Yes (7)No (2)
Not consistent
The pharmacy I used for almost a year suddenly starting having issues stating they did not have my particular prescription in stock and quoted me a higher price than the GoodRX coupon. Good RX representative contacted my pharmacy but the outcome pricing was still not as stated on the RX coupon.
Did you find this review helpful? Yes (4)No (2)
I am not trying to look a gift horse in the mouth, however, can’t find who funds these discounts, and how they were not available until now?
Coupon Validitu
Walgreen’s while listed in the good Rx app as honoring discount for controlled substances doesn’t actually honor them. Good RX needs to keep their listing updated, or require contracts from participating pharmacies.
Did you find this review helpful? Yes (12)No
GoodRx
My wife & I have saved thousands of dollars within the last several months Using GoodRX. Thank You GoodRX.
Did you find this review helpful? Yes (4)No (2)
Thanks for sharing.
Works very well for me
I’ve been using GoodRx gold for years and it’s literally saved me be over 2000 dollars in 2 years. Avoid CVS and Walgreens at all all costs – they refuse at first then will honor the price. I go to my local Kroger or Publix and the price has always been as quoted. I have never had a single problem. It’s worth getting the card in the mail and having them put the Rx and bin number in their system as your insurance at the pharmacy.
Did you find this review helpful? Yes (6)No (1)
Thanks for sharing your experience.
Saved over $100!
Picked up 3 prescriptions from Walmart pharmacy today. The pharmacy manager offered to sign me up with GoodRX and I saved $110.33. Wish I had signed up earlier. Woohoo!
Did you find this review helpful? Yes (3)No
Thanks for sharing!
GOODRX JUST GREAT
On fixed income need to scripts for wife .. went to walgreens and they wanted $ 111.00 for 2 scripts with goodrx discount
WHAT ???
Questioned them they said that is the price I then called goodrx customer service how great an experience
They took time to look up scripts sent me coupons for both on my cell phone and told me where i could get them for $90.00 less then at Walgreens .. how great do you want .. ALL facts thanks GOODRX THANK YOU 2 SCRIPTS COST ME $ 21.00 COMPARED TO $ 111. WOW THAT IS GREAT
save ton of money on viagra and tadalafil
I was paying a fortune every month on both. Cost me $10 a pill generic before. Now i get tadalafil for $24 for 20 mg 30 pills at kroger and $15 for 100mg 30 pills.
Walmart has told me that they make there own prices at the store. They dont honor the prices if it is too low. Kroger i never had an issue. Cant say about other stores.
Prices are sometimes less than my insurance. Always compare before buying. Nothing to lose by checking.
Did you find this review helpful? Yes (3)No
trash
cvs walgrens woulndt honor coupon at anyprice they want to screw you this outfit claims to help,,bs customer service
Did you find this review helpful? Yes No (2)
GoodRX Cares, the Donald Trump of Online Medical Services
GoodRx Care is their online medical services where you pay a certain price to be “interviewed” by an alleged doctor who will then send a prescription to the pharmacy of your choice. I say “alleged” doctor because pretty much all reputable doctors EXCEPT THIS ONE know the major medication that needs per-authorization before sending the prescription or the GoodRx coupon is as useless as Donald Trump trying to read any novel.
GoodRX Care screwed up a prescription order which took about 7-1/2 hours of calls and 5 trips walking to the pharmacy over 7 days to finally get the prescription in hand.
Their website and phone apps are utterly useless to use their message system because the box where you type is hidden, so if you type not looking at a keyboard, you would have typo city. They only want to communicate with patients via the website and not on the phone.
I was able to do some research and found a customer care telephone number. The customer service reps are 33% stupid, 33% belligerent and 33% bitchy. They insisted my prescription was delayed because I ordered to the wrong pharmacy even after they were informed I captured a screen shot of the order being processed with the correct pharmacy on the order.
They granted a refund for the “doctor” visit after I told them I was filing a chargeback for their services and deactivated my account. LIKE I WOULD EVER USE THEIR SERVICE EVER AGAIN.
Did you find this review helpful? Yes (2)No
GoodRX sells your private health information to marketers
GoodRX is NOT bound by HIPAA laws. This means that they have no obligation to keep your medical information private. In fact, their entire business model appears to be gathering and compiling health information on their ‘customers’ to sell to data brokers, who in turn will merge it with other information they’ve gathered about you, which they sell to anyone who will pay. (Search for “ailment list” to find a small sampling of brokers that do this.)
Remember, HIPAA only applies to a select number of entities, including healthcare providers such as doctors, hospitals and clinics, and pharmacies. Once your health information finds its way out of those specific institutions, it is no longer private; and it can be used for any number of unethical purposes.
Did you find this review helpful? Yes (3)No
My experience
I lost my job right when the pandemic happened and now I was obligated to paying full price for my prescriptions. Under my former insurance carrier I only paid $25.00 for a certain prescription, but after losing that coverage I then had to pay $95.00 and that was using Good RX. Over time I noticed that the price went down to $55.00. I now started thinking they were giving me a placebo because why had it decreased. I asked the pharmacist and he stated that it was due to a different distributor they used. I hope he was telling me the truth because the price of $55.00 is much better than $95.00, but I also want to be sure I am receiving a true authentic drug. Good RX has definitely been economical for me. Without it I would probably not be able to afford that prescription any longer.
Did you find this review helpful? Yes No
GoodRx is a CON Website & SCAM!
They ONLY Prescribe Meds That THEY SELL For Extra Profits … Makes the Scripts and Services Virtually USELESS! Complete RIP OFF >>> I Have Canceled My Membership! GOODRX.com Scam!
Did you find this review helpful? Yes No
I went to CVS and a person in the pharmacy told me to not use GoodRx because it is a scam and medicare can come after me and charge a penalty fee. Does a plan D medicare plan do that? I have gotten drugs using my GoodRx cards in the past with no consequences. It is wonderful to get drugs so much cheaper via GoodRX.
Is the pharmacy person giving false information?
Scam
They are happy to take your money only to tell you to go to the doctor. They really shouldn’t have an online if they cannot help. I am having a gout attack and the first thing they should have told me before they stole $49 from me is we cannot provide prescriptions for gout!!! Maybe they want the $19 monthly payment to pull even more money over time!! What a joke. Do NOT use GoodRX!!
Did you find this review helpful? Yes No