GoodRx.com Review: Is It A Scam or A Real Prescription Drug Discount Program?

GoodRx Review

The costs for prescription medication are skyrocketing higher and higher every day. Even a good insurance plan. But what if you could find a way to save money overall with or without an insurance plan? There are many online resources that help people cut down these costs with special discounts. Are they legitimate and do they really work? Let's take a look at one such company called GoodRx.com and find out!

What is GoodRx.com?

GoodRx.com is a website that helps consumers search for prescription drug information and prices. GoodRx.com began in 2011. Its corporate headquarters are in Santa Monica, California. The company's mobile app helps members find coupons and up to 80% discounts for their prescribed medication. Consumers can compare prices among nearby pharmacies and print coupons to help them save money on their medication purchases. The affiliated pharmacies have contracts with many of the various insurance companies to provide discounts for those with and without insurance.

GoodRx.com Features

GoodRx.com offers a free mobile app available for both Apple and Android devices. With the app, you can access over 75,000 pharmacies in the United States and download and print coupons up to 80% off. Consumers can access side effect information on their prescriptions and find local pharmacies and their hours of operation.

How Much Does GoodRx.com Cost?

The company's mobile app and other services are completely free to use by consumers. Consumers can search for a medication on the website at no charge and get all the information they need. The website will provide a description, pricing, and available pharmacies nearby. The website will also provide a list of potential side effects and any current news articles about the medication. Consumers are able to print free coupons as well as receive a free discount card.

Pros:

Excellent BBB Rating: The Better Business Bureau rating is a gold standard for many people on how well a company operates and treats its customers. At the time of this review, GoodRx.com has an A+ rating and full accreditation with the Better Business Bureau. The company has only one negative complaint filed within the last 3 years.

Customer Service Will Treat You Right: The company is happy to quickly resolve any issue a customer may have with a discount coupon. GoodRx.com clearly provides its customer service contact information on its website.

Discounts on Your Pet's Meds, Too: One awesome item about GoodRx.com is that it provides information and discounts on medication for family pets as well as their owners.

Pill Identifier: This is a handy online tool if you mix up your pills accidentally and can't tell which is which. You can enter online the imprinted numbers and letters on the pill in question.  You then select the color and shape and hit search. The online tool will present you a narrowed list of choices with pictures and description. You can select the right option and get prices and discount information.

Free Mobile App: The mobile app is easy to use and free to download. You can search for pharmacies and medication information while on the go. The app also makes it easy to show your coupon directly to the pharmacy directly from your smartphone.

GoodRx.com Complaints

Coupons May Get Rejected: Many people have complained the discounts are not available at many pharmacy locations. They went to the pharmacy with the discount coupon and it was rejected. So in which case you may want to look into an alternative like Ebates.com which provides tons of coupons and cash back.

Discounts Aren't All They Are Cracked Up To Be: Folks have also stated these discounts are not as good as advertisements on the GoodRx.com website. Customers received a higher price for their medications than the quotes from the Goodrx.com website.

Some Meds Aren't Covered: Some pharmacies will not accept discount coupons for certain types of medications. Controlled substances such as Adderall will not be covered with discount coupons. If you have questions on whether a discount coupon will be honored, you can call the pharmacy ahead of time to ask and not waste a trip.

Some Pharmacies Aren't Close: Some consumers have reported that using the sort by distance feature for pharmacies on the app was not helpful. Available pharmacies for their medications were sometimes only available from a 30-minute drive or farther.

So Does GoodRx.com Really Work or Not?

Technically GoodRx.com is legitimate and provides discounts on prescription medicine. The good news is that it is completely free to use. But apparently it's not all good with GoodRx. Some pharmacy locations may not accept the discount coupons. However, the company will make their best efforts to resolve any issues with the discount coupons. Since it is free, it may be worth a shot to try it out and save money on expensive prescription drug costs.

Either way, I would love to know your experiences with Goodrx.com. So feel free to leave a comment down below.

Until next time,

Eddy with a y

GoodRx Review
  • Our Overall Rating
  • Support
  • Quality
3.8

Summary

GoodRx.com is a legitimate company that does provide prescription discounts. But it's not all good. There are some complaints that the service doesn't always work.

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User Rating 2.84 (77 votes)
Comments Rating 4.6 (10 reviews)

This blog is supported by sponsored links & ads. But “Eddy with a y” only personally recommends companies I trust and researched.

34 Comments

  1. Victor April 26, 2017
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