I tend to do most of my shopping online. It’s probably the best way to save money given the love I have for shiny gadgets and toys. But the thought of being taken for a ride scares the bejesus out of me. You probably feel the same, that's why you're going through some BangGood reviews to know whether it’s safe to shop at the online store.
Well, be happy you’re here. I’ll save you some time by telling you the truth about this store. Unfortunately you won’t like most of it, but you’ll thank me later. So read this BangGood review carefully, you’ve been warned!
What is BangGood?
BangGood found at www.BangGood.com is an online store that sells all sorts of commercial products, mostly electronic toys, gadgets, clothing, home appliances and accessories. Looks like they are headquartered in Hong Kong, with offices in Cyprus, Europe and New York, USA. The company has been around since 2006, although we don't know who is behind the online store at this time.
Smartphones and tablets go for $150 on average, and their accessories barely cross the $10 mark. Laptops and office supplies start at $50. Same goes for car headlights, LED lamps and such like accessories. Cameras, electronics, TVs and the like go for anywhere between $100 and $500.
They are also huge on RC robot toys, quadcopters and other hobby electronics with the prices for these averaging $50 a piece.
Home improvement items including kitchenware, bathroom fixtures and gardening supplies can reach lows of $10 and highs of $300 depending on what you’re looking for.
BangGood’s women’s clothes go for anywhere between $5 and $100, while women’s accessories and jewelry sell for anywhere between $1 and $50. But you may find a few items below the $1 mark and also above $100. The bestselling women’s shoes are priced at $20, give or take.
Men’s clothes also sell for anywhere between $5 and $100, but you can find a few items for $200 or more. Rarely will you find men’s shoes going for less than $10 or more than $100. Men’s accessories like ties, socks, fedoras and watches generally range from $1 to $20. You can also find men’s jewelry for as little as $5. Children’s clothing also fall within the same price range.
BangGood Refund & Return Policy
You are probably wondering what would happen if something goes wrong after you’ve already spent your money. They say if your product arrives damaged or is not working, you have 30 days after shipment or 7 days after receiving it to return it. But you’ll have to cover the cost of return shipping.
They also say you’ll have to take photos or videos of the defective item, the front and back of the packaging box, and a detailed description of the problem. Same goes if you got the wrong item, and would want a refund.
If you’re returning an item for exchange, you have 14 days to do so. But you’ll have to pay for shipping both ways, unless the fault was theirs.
To do any of these, all you have to do is contact customer service as soon as possible and explain your case. Then, you can start sending them any necessary documents that prove your case via email.
BangGood ships to almost every other country except for China, South Sudan, Yemen, Crimea, and Syria. Looking at a few examples, expedited shipping to the US costs $0.94 and takes 5-8 business days. Air parcel register costs $4.12 and takes 7-12 business days, while EMS costs $8.84 and takes 7-15 days to arrive.
With that said, you’ll be able to see how much shipping costs and available shipping method under each product’s details. But it seems shipping cost and delivery time largely depend on the size and weight of the item.
BangGood Customer Service
The customer service of any online store is probably your last line of defence against scams. So you may want to be extra keen with this information before you order anything on this website.
That being said, you can contact support via data@BangGood.com. It seems they don’t have a customer care phone number. But their official address does include a number that reads +00852-81929309. Bottom line is, it seems the only way to contact customer service directly is via either email or a web form. You’ll be asked to log in or create an account with your email and a password.
BangGood Coupons or Promo Codes
There are all sorts of offers, coupon codes and discount banners littered all around the website. If you are all about saving money while shopping online, check out Amazon.com which has some of the best deals online. You can also visit Swagbucks.com which allows you to earn money and free gift cards that you can use to shop at BangGood or any other web store you prefer.
As we mentioned from the beginning, shopping online can go left pretty quickly. It’s like everywhere you turn there’s someone out to rip you off. Well, good thing is you'll now know better once you read the following complaints about BangGood.
You get what you pay for
It seems what you see on the website is nothing close to the actual item. We found tons of complaints from customers about BangGood sending phony gadgets and cheap knock-offs especially electronic gadgets and mobile accessories. The items barely matched the description. Furthermore, the photos on the website look nothing close to the real thing in most cases.
Awful customer service
It seems this company’s customer service is the worst yet. They feel free to ignore cases involving defects, refunds, shipping problems and refund requests. So, buyer beware. If anything goes wrong with your order, chances are high that the customer service of this company will do close to nothing to help you out.
Shopping on the website is super easy; it’s the waiting for the product to arrive that kills you. Apparently some orders can take months to arrive, according to some shoppers. To make matters worse, there’s no guarantee when you’ll get your item, given that several customers are yet to get their items.
As mentioned earlier their customer service is shaky so you can’t really count on them having your back entirely. So it looks like BangGood won’t stutter while taking your money, but if your order gets lost or something, you’re on your own my friend.
But there’s always Amazon.com if you prefer fast shipments and reliable customer service. You can use the FREE Guaranteed Amazon Prime Delivery and get your order in 1-2 days.
Negative BBB Profile
It’s no surprise that their rating with the Better Business Bureau is an F. That only goes to back up the complaints you’ve just read, if you swear by the BBB.
I wouldn’t blame you if you decided against BangGood. If you just hate slow shipping, poor customer service and wouldn’t want to compromise on quality, it’s good to know you have options. You can always shop on Amazon.com and use the FREE Guaranteed 1-2 Day Amazon Prime Delivery. You can also shop online using Swagbucks.com where you earn money and gift cards that you can use to shop anywhere you like, online or offline.
Is BangGood Safe?
BangGood doesn’t feel safe to me given the complaints on their product quality and shipping issues. You can’t even reach out to customer service via phone, and the alternative seems to be all but reliable. But if you’re okay with buying cheap stuff that may probably be dead on arrival, then definitely knock yourself out. But you’ll have to cross your fingers your order doesn’t get lost; because it happens with BangGood.
In a nutshell, let me save you some time and money. While shopping online it’s always good to shop where you know you can get discounted goods without worrying about quality. I would recommend Amazon.com which is actually faster with the FREE Guaranteed 1-2 Day Amazon Prime Delivery and their customer service doesn’t suck.
Again, if you like gift cards and coupons, you’ll love what they have going on at Swagbucks.com. You can even earn real money while shopping, or basically doing the things you normally do online, like watching videos, web search or listening to music. Worth a try right?
Anyway, that’s my two cents about BangGood. Feel free to chime in your thoughts on the comments section below. If you have any questions, you can visit their FAQs page here.
Until next time
Eddy “with a Y”
Shopping online can go left pretty quickly. It’s like everywhere you turn there’s someone out to rip you off. Well, good thing is you'll now know better once you read this BangGood Review.