The convenience that comes with shopping online is so sweet it borders on the addictive for some. But with so many cases of people getting ripped off everywhere you look, you can never be too safe. That’s probably why you are going through some RoseWe reviews to know whether it’s safe to buy women’s clothing on their website.
Well, we have everything good, bad and ugly about the website. So, let’s get cracking, shall we?
What is RoseWe?
RoseWe found at www.rosewe.com is an online fashion apparel store selling women’s clothing, shoes, jewelry and other accessories. The store has been around since 2005, and some information on the website suggests that the company is headquartered in China. However, at the time of this review we aren’t exactly sure who owns the business.
It seems RoseWe ideally stocks women’s fashion items and according to the website, they give special preference to ages 18-35. That said, let’s look at some price examples.
Most women’s clothing including dresses, tops, sweats, tights and trench coats go for a little over $30 although there are some priced below $15, depending on style. Swimwear, tops, bottoms and outerwear average $20 give or take.
Women’s jewelry barely exceed $30, with earrings, necklaces, bracelets and such averaging $10 a piece although you can find some for as little as $5.
It seems they don’t sell women’s accessories including hats, glasses, scarves and the like, but you can always find these on Ebay.com or Amazon.com. You can also find great deals on men’s clothing, shoes, jewelry, and accessories on Amazon. They even deliver fast with the FREE Guaranteed 1-2 Day Amazon Prime delivery.
You can pay for your order with PayPal or any major credit or debit card including Visa, MasterCard, American Express or Discover.
RoseWe Refund & Return Policy
RoseWe has a 30 day money-back guarantee with certain conditions. If for any reason you don’t like your purchase, you can click on ”My Orders” page and file a ticket. You can also exchange the item for another of equal or greater value.
Just make sure the order is exactly the way you got it. You’ll have to ship back at your own expense though. Your return ticket should have the return shipping address. It can take up to 10 days to get your money back in case you ask for a refund.
RoseWe ships worldwide for free. If you choose expedited shipping, you can see how much it will cost you here. You will see the estimated shipping time on each product’s details but it seems the average shipping time is 3-5 days.
Once they ship your order, they’ll immediately email you a tracking number if you need to follow up on it. Sounds too long a wait? You can order on Amazon.com and get FREE Guaranteed 1-2 Day Amazon Prime Delivery.
RoseWe Customer Service
Got beef? You can reach out to customer service via LiveChat on the website from Monday to Friday excluding holidays. You can also email them on email@example.com. They say they respond to emails within 24 hours.
RoseWe Coupons or Promo Codes
Coupons and promo codes are sometimes available at random on the website. But why sit around wishing for coupons or promo codes when sites like Swagbucks.com will help you earn free gift cards and cash for things you do online? You can then use these to shop for free on sites like RoseWe or anywhere else. Or you can save tons of money shopping for similar clothing at Ebay.com or Amazon.com.
What We Like About RoseWe
If you don’t like paying for shipping that usually comes with all sorts of hidden charges, RoseWe ships for free worldwide if you choose flat rate shipping.
You never know you’re getting scammed up until you lose money. So with that in mind we dug up the dirt on RoseWe to ensure you don't get scammed. So, here goes!
It’s tough getting refunds
Customers who ordered from RoseWe say they are happy to take your money but it’s a total nightmare to get a refund. If you don’t like what they sent, chances of getting your money back is close to zero. Customers have had to wait for months while others just threw in the towel.
Don’t go on a spending spree
It seems they rush through orders to meet the 3-5 day delivery time they promise. If you order in bulk, chances are they won’t double-check everything and you’ll end up with half-baked items. You’ll then have to ship them back to China out of your own pocket.
Getting what you saw is a gamble
Chances of getting crinkled and crunched clothes especially dresses is quite high, going by the numerous complaints we came across. Apparently the clothes you see on the website don't always match up with what you receive at home. When trying to get at them about this, some customer service reps might talk smack or hang up to fend you off.
No Owner or BBB profile
Sad news for ya’ll friends and lovers of the Better Business Bureau. At the time of writing this review, RoseWe doesn’t have a listing with the BBB. We also don’t know who owns the damn thing. All we know is that they are located in China.
Awful Customer Service
To sum things up, nearly everyone who has ended up stifled or pissed at RoseWe reached out to customer service only to regret why they bought from the website in the first place. Remember, it’s a Chinese company with no shops or contacts here locally. The LiveChat is usually never online or chances of getting someone to address your grievances is low.
Given all the complaints we listed above, its only reasonable that you might want to try out other stores. You can shop at Ebay.com or Amazon.com for quality stuff at affordable prices and also get FREE Guaranteed Amazon Prime delivery. No matter where you decide to shop you should definitely use the free Honey Browser App to help you save money by finding you the coupons and promo codes that actually work.
Is RoseWe Safe?
It doesn't feel that way to us and here’s why. Right off the bat you get the feeling that they are hiding behind the curtain with no information as to who owns the business. Again, several disgruntled customers lost money because the customer service didn’t come through when they asked for a refund.
But to be fair, there’s always two sides to every story. But then again, with no BBB profile, we’ll never get their side of the story.
That said there are other trusted options like Ebay.com or Amazon.com where you have FREE Guaranteed 1-2 day shipping. So you can avoid some of the long ass shipping complaints of RoseWe. And if you really want to get a discount or earn money while shopping you may want to consider joining Swagbucks.com.
Well, that’s my two cents about RoseWe. Do you have your own experience with this or any other similar website? Let us know in the comments section below.
Until next time
Eddy ”with a Y”
RoseWe has been one of the go-to websites for women's clothing and fashion accessories for years. However, going by what people have to say about it, there's definitely a few red flags you should know about. So, is it really safe to shop on the website? Let's find out, shall we?
This company is impossible to get a refund or return an item. Quality of clothing is below average. I ended up giving the swimsuits I ordered to charity.
Thanks for sharing your experience. Clearly it wasn’t a good one!
clothing and service sucks!
I agree with Jill – impossible to get a refund. The quality of the dress that i received was so bad that I threw it away after numerous attempts to get a refund! I gave a star rating of 1 because that was the lowest rating. If is could give them a rating of zero, they still would not make it!
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Rosewe steals money
Romwe, Rosewe, Any clothing store in Shanghai! They keep changing Company names and robbing people. They stole $260.00 from ebonyrare. Kept promising me my order was on the way and asked me to be patient. Took the money straight from my account. My products never arrived! I asked for a refund or give the products ordered. Still recieved neither!This Company think they got away with stealing my money but what goes around comes around. I won’t stop giving bad reviews until I get my refund! You will lose potential customers and more than the $260 you stole from me. Scammers!
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Thanks for sharing your experience. I would recommend contacting your credit card company and having the charges reversed. Chargebacks aren’t good for companies. So it’s a good way to make them pay for being unresponsive.
I ordered to 10 dresses to have options because I had a church banquet to attend. The dresses were tried on and I only kept one (note: the banquet was a least a few weeks away from the time that the dresses were ordered). After the dresses were returned Rosewe replied they were only able to apply a partial refund of $274.44 out of a $410.96 purchase because of the condition of the dresses
I questioned how me trying on dresses warranted them in a used/good condition since they were not worn out of my home. No reply. This is definitely NOT good business and I will never order from Rosewe again, nor refer any of my family or friends. Every chance I get I will express my dissatisfaction with this company and how they handle business.
Items received are as follows;
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Thanks for sharing your experience. I don’t know how these companies think this makes for good business.
Do not order! Scam!! They stole $260 From me!
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I started to order
Hello I started to order but my credit card would not go through and I think that was a sign not to pursue the order but I did try again and the same thing happened so I decided to check the site and I am so glad I did Thank you all for your comments.
You’re welcome. I’m glad you found the review.
I purchased a black jumpsuit and a blue dress to wear to a wedding out of town to the tune of $67.00 on 3-17-2020. I received a package from the today and it was nothing but a bottle of Zinc. Trying to get in-touch with them is a nightmare!!!
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yes Chinese company, yes avoid
1 swimsuit purchased April 11, still not here, May 24. Email response in very broken English is telling me (I think) that its still on its way….
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Ordered 4 blouses from ROSEWE. Took 4 WEEKS from China. So excited. Opened and was SO SHOCKED AT THE JOKES they call clothing. $139.00 for the most INFERIOR material. Some were sheer see through junk. They were NOTHING like the pictures!!! Nothing. SHAME on the scammers. Shame on me for believing. They are laughing at the IDIOTS sending them money, hundreds of dollars at a time. We cannot do anything except voice our disdain. Unethical business practices. Sad. Thieves. Absolutely. Never again.
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My order was lost in transit. I couldn’t get a refund. Rosewe sucks!
All the pictures in their website are Photo-shopped. If you observe keenly or on a bigger screen, you will notice that the dresses are attached to fit the model’s body (through Photoshop) and that the models are not wearing them, except for few dresses. I believe that the sizes that they mention adhere to the Chinese size standards, not international. No wonder when you order the size, you will never know what you are ordering. It is a complete waste of money and time to shop with such online companies.
It is a disgrace your company want response. This my third attempt to get a ticket to return 4 items