Online shopping scams are real, and it’s easy to fall for them if you’re not careful. You probably feel the same way, and that’s why you’re going through Rotita Reviews online to determine whether the store is safe or shady.
Well, unfortunately the truth may shock you! So read our Rotita review carefully, so you avoid getting scammed!
What is Rotita?
Rotita.com is an online store that sells women’s clothing, shoes, jewelry and other fashion accessories. It’s unclear who owns this thing or where they are located. They appear to be a Chinese company and have been around since 2014.
Rotita primarily sells low-price women’s fashion, going extra on trendy and plus-size outfits. But how good is that claim? Let’s take a closer look at their prices.
Clothing sells for anywhere between $5 and $200, with tops, dresses, shorts and jackets averaging $50. Shoes start at $10 going all the way to $300 while jewelry and accessories fall within the $1-$100 price range.
Rotita Payment Options
You can pay using PayPal or any major credit card including Visa, MasterCard, Discover and American Express at the time of this review.
Rotita claims they offer free Flat rate shipping on orders above $20. So once you make an order it takes 1-4 days processing. It looks like they ship to most countries in the world.
Flat rate shipping to the US, for example, costs $2.99 for orders less than $20 and it takes anywhere from 9-12 business days. Standard shipping starts at $4.99 can take 6-8 business days to deliver. While expedited shipping depends on the weight of the package and that can require 3-5 business days to ship. You’ll be able to see the exact shipping cost at the at check out page.
In any case once they verify your purchase they’ll send you an email with the order details and tracking number. You can get everything on Rotita shipping and handling here.
Rotita Refund & Return Policy
They claim if you’re not happy with anything you ordered, you have 30 days to return it for exchange or claim a refund. Apparently jewelry and flash sale orders are not covered by warranty.
You’ll have to log in to start the return and refund process, where you’ll first get a return ticket from customer service. You’ll then repackage the item, stick the return ticket on the package and return it to them.
Just make sure what you’re returning is still new and can be resold, and it’s up to them to decide. They’ll give you a refund within 10 business days (48 hours if you used PayPal) once everything checks out.
Rotita Customer Service
Got beef? You can contact customer service on live chat 9:00 PM – 11:30 PM and 1:00 AM – 6:00 AM EST. You can also submit a ticket or reach out to them via email by filling out a web form here. Unfortunately they don’t have a customer service phone line.
Rotita Coupons or Promo Codes
You can get Rotita coupons and promo codes in different sources around the web. But not everywhere is safe. If you’re looking for a legit spot for coupons, rebates, discounts and cashback, check out Rakuten.com. You can even earn free gift cards and cash on SwagBucks.com doing what you normally do online like watching videos, searching the web and more.
At the end of the day, you can always count on trusted online retailers like Amazon.com that has all sorts of discounts, offers and benefits like FREE Guaranteed 1-2 Day Amazon Prime Delivery. Combining all these options allow you to shop affordably online.
I know this is the part of the review you’re most interested in if you were planning on shopping at Rotita.com. So read these complaints and decide for yourself whether or not this company is worth your time.
Paying extra for faster shipping doesn’t mean they’ll do exactly that. Several customers ended up waiting for months to get their order. Other customers say they never got their order, and only received partial refund after a long tussle with customer service.
Awful customer service
I guess by now you get the sense that this company’s customer service is as unreliable as they come. Well, you’re damn right! They don’t have a phone line you can use and the Live Chat is never online. They’re not really keen on following up on claims. Fortunately you don’t have to deal with any of these things when you shop on Amazon.com.
Good luck getting a refund
Getting your money back seems impossible according to some customers. Folks had to jump through hoops to get their money back, especially those that didn’t use PayPal. It’s nearly impossible to get customer service to play ball. Sometimes it may cost you more to ship the item back, so you just settle for the crap the sent.
No BBB Rating
They’re not rated by the Better Business Bureau at the time of this review, for those of you that rely on a company’s status with the BBB against scams.
Maybe you weren’t happy with some of the complaints you just discovered. Fortunately the internet makes it simple to weigh your options. You can get great deals on Amazon.com, and take advantage of the FREE Guaranteed Amazon Prime Delivery to get your items faster.
You can also find great deals including cashback, discounts and rebates on a site like Rakuten.com. And why not make your time online count? You can join SwagBucks.com that pays you to do what you already do online, besides earning cashback when you shop through the website.
Is Rotita Legit or a Scam?
Rotita doesn’t appear to be an outright scam. But some would debate that given some of the complaints we covered above. Orders arrive late even when you pay extra, some even get lost along the way. And Customer service is unreliable so complaining to them doesn’t seem to do much.
But you can skip all that and shop for affordable clothing and fashion accessories on Amazon.com. There are tons of deals and discounts you can take advantage of like the FREE Guaranteed 2-3 Day Amazon Prime Delivery.
Rakuten.com can also help you save tons of money while shopping online on stores like Rotita or many others. It’s definitely worth checking out. Swagbucks.com is another site to consider where you earn real money while shopping, or basically doing the things you normally do online.
Anyway, that’s my two cents about Rotita. Do you have yours? Feel free to chime in your thoughts on the comments section below. If you have any questions, you can visit their FAQs page here.
Until next time
Eddy “with a Y”
Online shopping can be safe and convenient, if you know the scams to avoid. So if you want to know whether Rotita is the real deal or a scam store to avoid, read the shocking complaints and be the judge!