Shoebacca Review: Is It A Legit Shoe Store or Scam?

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I’m not really a sneakerhead. My wife definitely own ways more shoes than I can imagine. Apparently you can never have too many according to her. Chances are you may feel the same way. So that's probably why you are checking out Shoebacca Reviews.

Well, allow us to save you some time, because we have everything you need to know about the online store. So if you want to know the truth the whole truth and nothing but the truth, you'll want to read this shocking Shoebacca review very carefully. You’ve been warned!

What is Shoebacca?

Shoebacca found online at is an online shoe store that primarily sells women’s, men’s and kids’ footwear. They also sell clothing including dresses, tops, trousers, shirts, jumpsuits, swimwear, jewelry and accessories. The family-run company was founded by Marc and Robert Schlachter in 2002 with headquarters at 2205 E Pioneer Dr, Irving, TX 75061-8805.

Shoebacca Prices

Soebacca claims they have over 100 brands in stock, including Adidas, North Face, Reebok, Nike, Converse, Timberland and more. With that in mind, let’s take a look at a few examples.

Men’s shoes go for anywhere between $30 and $300, the most expensive being formal wear and designer brands. Women’s shoes can go for as little as $20 and as much as $400.

Women's clothing including dresses, tops and coats average $50 a piece, with prices going as low as $15 and as high as $500.

Men’s clothing also fall within the same price range. It seems they don’t sell jewelry, but you can find great deals on these on

Kids’ clothing and accessories go for anywhere between $10 and $300.

Shoebacca Refund & Return Policy

Let's face it, crap happens, and and that’s totally normal with online shopping. But don’t be caught off-guard; here’s what you need to know about Shobacca’s refund and return policy.

At the time of this review, Shoebacca allows a 365 day window for returns and refunds. They claim you’ll be refunded full price if your item exceeded $50. Anything lower than $50 and return shipping is on you. Apparently they don’t process refunds any later than one year.

To qualify for a returns refund, the item must be unworn, in the state you received it, and in the original packaging. To file a return request, they say you have the option to log into your account, go to “My Account”, and find the order you wish to return.

Again, if you return an item within 90 days, they’ll issue the return to the form of payment you used to order the item. If you return something after 90 days they’ll send you a check, within 3-4 weeks. If you’re an exchanges kind of person there’s no room for you at Shoebacca. But you don’t have to worry about that on

Shoebacca Shipping

They claim that standard shipping is free within the United States and takes 5-7 business days. Ground shipping costs $8 and takes 3-5 business days. 2ND Day delivery costs $12.

So it seems you’ll have to pay more to get your item faster. Well, did you know you can order from Amazon and get FREE guaranteed 1-2 day Amazon Prime Delivery? Well, now you know.

At the time of writing, they say they don’t ship outside the United States. But you can always order stuff on and ship internationally.

Shoebacca Customer Service

There are a couple of ways you can reach out to Shoebacca if you need something sorted out. You can email them on or contact them via phone on 888-446-1788. You can also mail your queries to 2205 East Pioneer Drive, Irving, Texas 75061.

Shoebacca Coupons or Promo Codes

You can find Shoebacca promo codes and coupons on their website and other sources online. Coupons, gift cards and promo codes are a great way to avoid paying full price when shopping online. If you are all about saving money, check out sites like & for some of the best deals online.

Some sites like also allows you to earn free cash, gift cards and coupons by doing the things you already do online like shopping, watching videos and searching online. You can then use the cash and gift cards you earn to shop on Shoebacca or any online stores. Pretty sweet, right?

Shoebacca Complaints

So far Shoebacca sounds. But let’s check out what the complaints against Shoebacca are at this time.


Where’s My Sh*t?

Apparently when you pay for faster shipping on Shoebacca there’s no guarantee you’ll get your item as advertised. Complaints on their Better Business Bureau page suggest they don’t honor their promise of faster shipping if you pay extra. Tough luck if you needed that prom dress in a day or two. Fortunately you can rely on Amazon’s FREE Guaranteed 1-2 Day delivery.


Good luck With Your Refund…

Shoebacca makes it harder than reasonable to get a refund, especially if you don’t claim a refund within 90 days. Based on what customers are saying, it seems you’ll have to wait for weeks to get your money back. As mentioned earlier, if you don’t claim your money within 90 days the only way you can get around that is through a mailed check as per their refund policy. Maybe that’s where the problem comes in. But the bottom line is you may want to call them up immediately if you need a refund.

Shoebacca Alternatives

So if anything above makes you uncomfortable, it's fine. There are other alternatives like or that offers FREE guaranteed 1-2 day Amazon Prime Delivery. You can even shop at and enjoy rebates, deals and coupons all the while earning real money.

Is Shoebacca Safe?

Shoebacca is totally safe. But you may not want to pay extra for faster shipping. Again, if you don’t like what they sent, make sure you let them know immediately. Otherwise you’ll have to tango with customer service to get your refund. And remember they don’t do exchanges.

So you are probably better off shopping on trusted sites like Amazon where you get FREE guaranteed 1-2 day Amazon Prime Delivery. You don’t have to worry about late shipments and you can order internationally if you don’t live in the US.

Well, that’s all from me today. Do you have an online shopping experience with Shoebacca or any other online store? We would love to hear from you. Leave us a comment or question in the comments section below! And if you still have questions about the site, check out their FAQs page.

Until next time

Eddy ‘’with a Y’’

Shoebacca Review
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If you want to know the truth about Shoebacca, we have everything you need to know in this review. Unfortunately, not everything is pretty about the online shoe store. So you may want to pay attention.

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