Vova Review: Is It A Legit Online Store or Scam?

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If you've ever lost money on the internet, then you know better than to just shop anywhere willy nilly. So that's probably why you make be skeptical about shopping at Vova.com and it's why you are checking out a couple of Vova Reviews.

Well, we have everything you need to know. So if you want to know the truth the whole truth and nothing but the truth, you'll want to read this shocking Vova review now. So, let’s get into it, shall we?

What is Vova?

Vova found online at www.Vova.com is an online fashion store that sells women’s, men’s and kids’ clothing including dresses, tops, trousers, shirts, jumpsuits, swimwear, jewelry and other fashion apparel. They also sell electronics and home improvement items. We couldn't find information about the owner nor when they opened shop. But they say they are located in Hong Kong, China, specifically Rm 901 Yip Fung Building 2-12 D'aguilar St Central HK. They also have an Android and iOS Vova app that functions more or less the same as the site.

Vova Prices

There are all sorts of offers, coupons and discounts going on at Vova, but let’s look at a few examples.

Women's clothing including dresses, tops and coats average $30 a piece, with prices going as low as $5 and as high as $50. Same goes for kimonos, jumpsuits and outer wear in general. Women’s jewelry including necklaces, earrings, bracelets, etc sell for anywhere between $3 and $10, but they barely surpass the $10 mark.

Men’s clothing including shirts, trousers and coats average $25 a piece with some going for as low as $5. Fashion accessories on the site average $15 while kids’ clothing and accessories cap at $50. Electronics and home improvement items are discounted, mostly within the 10 to 20% bracket but you’ll hardly find anything priced surprisingly cheaper or more expensive than what you would expect elsewhere.

Vova Refund & Return Policy

Let's face it, crap happens, and when it does you would better be in the know. Here’s what you need to know in case you don’t like what they sent.

At the time of this review, Vova allows a 30 day window for returns and refunds. You just have to make sure they can restock what you’re returning to the next customer, meaning the item has to be unworn, unwashed with all labels intact.

They don’t specify what doesn’t qualify for exchanges or refunds, but they say they indicate each item’s refund or returns situation before you pay for it.

If you have a problem with your order, all you have to do is go to your “my orders” page and request for a refund. You’ll then get your money within 14 days. You can read all about that here.

Vova Shipping

Vova ships for free worldwide. All they need from you is your most convenient shipping address. They say it takes 3-5 days to ship, and they’ll tell you how long shipping is likely to take before you check out.

Depending on what you’re actually buying, they say most orders take 15-30 days to arrive, but it may be faster if you’re ordering from Asia. I'll be damned! Well, did you know you can order from Amazon and get FREE guaranteed 1-2 day Amazon Prime Delivery? Well, now you know.

Vova Customer Service

There are a couple of ways you can reach out to Vova if you need something sorted out. You can email them on service@vova.com or contact them on Facebook, Twitter and Instagram pages using the handle @vovashop. They don’t have an onsite live chat though.

Vova Coupons or Promo Codes

You can find Vova promo codes and coupons on their website and other sources online. But if you are all about saving money, check out sites like JoinHoney.com, Ebay.com, Ebates.com & Amazon.com for some of the best deals online. Some sites like Swagbucks.com also allows you to earn free cash, gift cards and coupons by doing the things you already do online like shopping, watching videos and searching online. You can then use the cash and gift cards you earn to shop on Vova or any online stores. Pretty sweet, right?

What We Like About Vova

Free shipping

Vova ships worldwide for free if you choose standard shipping. It seems the cost of shipping is included in the overall price of the item so you know exactly how much you’re paying for even before you add it to your cart.

Vova Complaints

Everything sounds easy breezy so far. But if what actual customers are saying is true, chances Vova is not everything they claim to be. So let's check out what the complaints against Vova are at this time.

Where’s My Sh*t?

Apparently when you order on Vova there’s no guarantee you’ll get your item. Some customers have had to wait for months to get their issues sorted out. Based on the number of similar cases, it’s safe to say you may never get what you ordered eventually.

What You See Is Not What You Get

Here's a heads up. Those photos you see on the website don’t represent the actual thing. Feed your eyes all you want, but chances are you’ll not be happy with what you’ll unwrap at the end of the day. That seems to be the norm with cheap clothing. So tough luck if you’re into cheap stuff, there’s a price to pay either way.

Good luck With Your Refund…

So here’s the deal. Suppose you buy something and it turns out you don’t like it, Vova makes it a hell of a lot harder to get a refund or something close to that by wriggling you around the refunds process.

Who owns this thing anyway?

Compared to most online stores we have reviewed before, Vova doesn’t do a great job of making themselves sound legit. We neither know who the owner is, nor when they started. All we know is that they have offices in Hong Kong.

No BBB Rating

At the time of writing this review, Vova doesn’t have an entry with the Better Business Bureau, probably confirming the complaints we’ve just mentioned.

Vova Alternatives

So if anything above makes you uncomfortable, it's fine. There are other alternatives like Ebay.com, Ebates.com or Amazon.com that offers FREE guaranteed 1-2 day Amazon Prime Delivery. You can even shop at SwagBucks.com and enjoy rebates, deals and coupons all the while earning real money.

Is Vova Safe?

Vova is not safe. Here’s why. You’ll hardly find someone with something positive to say about them on social media and around the web. Actually, most of them appear to have lost money one way or another. We also don’t know who owns the damn site, and they also don’t have an entry with the Better Business Bureau.

So you are probably better off shopping on trusted sites like Amazon where you get FREE guaranteed 1-2 day Amazon Prime Delivery. Their products are always of high quality and you don’t have to settle if you are not happy with your order. No matter where you decide to shop you should definitely use the free Honey Browser App to help you save money by finding you the coupons and promo codes that actually work. 

Well, that’s all from me today. Do you have an online shopping experience with Vova or any other online store? We would love to hear from you. Leave us a comment or question in the comments section below! And if you still have questions about the site, check out their FAQs page.

Until next time

Eddy ‘’with a Y’’

Vova Review
  • Our Overall Rating
  • Support
  • Quality


Are you wondering whether it's safe to shop at vova.com? Recently several customers have raised a couple of red flags you might want to know about and we have them all in our comprehensive Vova review.

User Rating 3.14 (42 votes)
Comments Rating 2.23 (22 reviews)


  1. Cpt Janeway December 13, 2018
  2. Bushra Fatima December 17, 2018
    • Eddy Salomon December 17, 2018
  3. noclaf December 26, 2018
    • Eddy Salomon December 27, 2018
  4. stefanie vasquez December 30, 2018
  5. Amanda estep January 14, 2019
    • Eddy Salomon January 14, 2019
  6. Torben January 22, 2019
  7. Susan February 9, 2019
    • Eddy Salomon February 9, 2019
  8. Shelly darrow February 16, 2019
    • Eddy Salomon February 16, 2019
  9. Susan M LeClair February 25, 2019
  10. Amber February 26, 2019
  11. Trudy Machado April 17, 2019
    • Eddy Salomon April 17, 2019
  12. Jyoti KA JAIN May 3, 2019
    • Eddy Salomon May 4, 2019
  13. tory yoder May 24, 2019
    • Eddy Salomon May 24, 2019
  14. fareeth May 28, 2019
    • Eddy Salomon May 28, 2019
  15. penny May 31, 2019
  16. Tumere May 31, 2019
    • Eddy Salomon May 31, 2019
  17. David Baker September 10, 2019
  18. Yvonne September 13, 2019
  19. Mrs Christine Rowland’s November 22, 2019
  20. João Manuel November 25, 2019
  21. Vova Customer Care April 24, 2020
  22. Vova Customer Care April 24, 2020
  23. Vova Customer Care April 24, 2020
  24. Vova Customer Care April 24, 2020
  25. Vova Customer Care April 24, 2020
  26. Vova Customer Care April 24, 2020
  27. Vova Customer Care April 24, 2020
  28. Vova Customer Care April 24, 2020
  29. @averycautiousshopper May 4, 2020
  30. June Henderson August 21, 2020
  31. Barb August 28, 2020
  32. Nini October 2, 2020
  33. Nini October 2, 2020
  34. Sean October 6, 2020
  35. David October 7, 2020
  36. Manuel Limia October 26, 2020
  37. Nia October 27, 2020
  38. LOU October 30, 2020
  39. Nikki November 17, 2020
  40. spamhater November 23, 2020

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