Back in the day when you wanted something new you had to get out of the house. Today you don’t even have to get out of bed, thanks to online stores. But such a convenience comes with its own quirks and twists. You’re probably skeptical about shopping at Modlily.com and that’s why you are looking at a couple of Modlily reviews.
Well, we have everything you need to know including the good, the bad and the ugly. So, let’s get into it, shall we?
What is Modlily?
Modlily found online at www.modlily.com is an online fashion store that primarily sells women’s clothing including dresses, tops, jumpsuits, swimwear, jewelry and other fashion apparel. It appears the store has been around since 2005 although we couldn’t find information about who owns it. However it seems the company has established local presence at 3005 Kenilworth Ave. #A008, Hyattsville, MD 20781.
The prices differ depending on what you want to buy and your actual preferences. Let’s take a closer look at what you’d expect while shopping at Modlily.
The women's clothing they sell including dresses average $30 a piece, with prices going as low as $10 and as high as $50. Same goes for tops, jumpsuits and outer wear. Women’s jewelry including necklaces, earrings, bracelets and the like go for anywhere between $3 and $10, but they barely surpass the $10 mark.
Swimwear average $20 and accessories including hats, bags, scarves and the like go for anywhere between $5 and $50. It seems they don’t sell women's shoes, but you can easily find these on Amazon.com. You can also find great deals on Men’s clothing, shoes, children’s clothing and accessories.
Modlily Refund & Return Policy
Let's face it, crap happens. So you may need to return something or get a refund. At the time of this review, Modlily allows a 30 day window for returns and exchanges. The item has to be in the same condition you received it.
However, you can’t return items you bought under Flash Sale, and any type of jewelry. PayPal refunds take up to 3 days to happen and Credit Card refunds take at least 20 days. Just make sure that the item is unworn, untorn and unwashed. You can read their full refund policy here.
Modlily ships worldwide. It seems they ship for free on orders above $15 if you use flat rate shipping. If you use standard shipping or expedited shipping, the cost will depend on the weight of the order. Flat rate shipping takes up to 15 working days, while standard shipping takes up to 8 business days. Expedited shipments take 3-6 business days on transit. Sounds too long? If yes, you can shop at Amazon.com from verified sellers and get FREE guaranteed 1-2 day Amazon Prime Delivery.
They take up to 4 days to process orders, although they claim some orders take up to 9 days to process. Once you place an order, they send you a confirmation email although you’ll have to track your order on your own. You can view the full breakdown plus eligible countries here.
Modlily Customer Service
If you have an issue with your order, you can reach out to customer service through live chat or you can send them a direct message. You can also choose to email them via email@example.com or file a ticket through the website here.
Modlily Coupons or Promo Codes
You can find Modlily coupons and promo codes on their website and other sources online. If you are all about saving money, check out Ebates.com & Amazon.com for the best deals online. Swagbucks.com also allows you to earn free cash, gift cards and coupons by doing the things you normally do online like shopping, watching videos and searching online. You can then use the cash and gift cards you earn to shop at Modlily or any online stores. So that's a great way to get the best discounts.
What We Like About Modlily
Modlily ships worldwide for free if you choose flat rate shipping. Unlike some other stores where you have to cover the non-refundable shipping cost, Modlily gives you the option of only paying for the price of the order.
Everything sounds easy breezy so far. But if what actual customers are saying is true, chances Modlily is not everything they claim to be. So let's see what the complaints against Modlily.
You May Never Get Your Order At All
Apparently there are many cases of lost orders from Modlily. Some people have had to wait for months! The customer service will gladly refer you to the courier service you chose. This also appears to be the norm with some of these stores like SammyDress, Dresslily and Zaful.
A Picture is not worth a thousand words…
Be warned, the pictures you see on the website are sometimes nothing close to the item you’ll get. Admire them all you want, but chances are you’ll just not like what they'll send you. Annoyed customers say clothes especially dresses under $15 are the lousiest of items on Modlily.
Good luck getting a refund…
Suppose you place an order and it turns out you don’t like the item, Modlily apparently makes the refund process so complicated that many customers just give up.
This is normally the case with their international customers. In some cases, they’ll not give you a returning address. In other situations the shipping cost of returning the item surpasses the original cost of the item itself. Tsk tsk.
Poor BBB Rating
At the time of writing this review, Modlily’s rating with the Better Business Bureau is an F, probably confirming the complaints we’ve just mentioned.
Who Owns This Thing Anyway?
We found no information about who owns the website. Their online presence is not that transparent. I usually have a huge problem trusting people who hide behind the curtain, that’s probably because their reputation ain’t that great.
So if anything above makes you uncomfortable, it's still fine. There are other alternatives like Ebates.com or Amazon.com that offers FREE guaranteed 1-2 day Amazon Prime Delivery. You can even shop at Swagbucks.com and enjoy rebates, deals and coupons all the while earning real money.
Is Modlily Safe?
As much as I’d want to say Modlily is safe, I would stay away from it. Here’s why. You’ll hardly find a happy customer, on social media or otherwise. Most of them appear to have lost money one way or another. Who drives this bus anyway? And don’t even get me started on their negative BBB status.
Again, the quality of the stuff they sell, according to customers out there, is not as advertised. So, chances of you getting a half-baked deal on Modlily is quite high.
So you are probably better off shopping on Amazon where you get FREE guaranteed 1-2 day Amazon Prime Delivery. Their products are always of high quality and you don’t have to settle if you are not happy with your order.
Well, that’s all from me today. Do you have an online shopping experience with Modlily or any other online store? We would love to hear from you. Leave us a comment or question in the comments section below!
Until next time
Eddy ‘’with a Y’’
Are you wondering whether it's safe to shop at Modlily.com? Recently several customers have raised a couple of red flags you might want to know about and we have them all in our comprehensive Modlily review.