Fairy Season Review: Is This Store Safe?

Shopping online can either be the best or worst decision you made, depending on how careful you are against scams. Chances are you know this and it is why you’re here reading Fairy Season reviews to determine whether it’s safe to shop at this store.

Well, we have made a list of what’s good, bad and even what’s ugly. Based on our initial findings this Fairy Season review may shock your pants off.

What is Fairy Season?

Fairy Season found at FairySeason.com is an online fashion store that sells all sorts of men’s and women’s clothing, footwear and accessories. It’s not clear who owns the business, but they seem to be headquartered in Hong Kong. They’ve been around since 2009.

Fairy Season Prices

Fairy Season claims to be the go-to store for all things trendy. But how much do items cost on the site? Let’s take a quick look at a few examples.

Women’s clothing especially tops and casual wear go for anywhere between $5 and $50, while accessories sell for anywhere between $5 and $40. Men’s clothing average $50, with shoes and accessories barely crossing the $100 mark. Women’s jewelry are a little cheaper than men’s jewelry with the former going for as little as $5 and the latter s averaging $30 a piece.

What Are Fairy Season Payment Options?

At the time of this review you can pay using a Visa, MasterCard or American Express.

Fairy Season Shipping

The store ships worldwide. Once you place your order and they verify your payment, your order will be shipped from their warehouse after an approximate 4 day waiting period. They’ll also send you tracking info to your mail. That said, standard shipping to the US is free for orders above $69 and $4.99 for everything else. Standard shipping takes 10-12 business days. Express shipping is free for orders above $119, otherwise it will cost you $9.99. Express shipping takes 3-7 business days.

Did you know you simply don’t have to wait that long and then pay for shipping when you shop on Amazon.com and use the FREE Guaranteed 1-2 Day Amazon Prime Delivery to get your items faster? Well, now you know.

In any case, you can check out Fairy Season’s shipping rates and times for all other countries here.

Fairy Season Refund & Return Policy

When shopping online, things can go wrong. With Fairy Season you need to contact their customer service. Then send them a photo of the item, order number and item number within 7 days of receiving the item.

They’ll then tell you how to make a return, but you’ll have to pay for return shipping. You can’t return bodysuits, lingerie, sleepwear, swimwear, jewelry, and accessories. Again, they only accept unworn, untorn and unaltered items, with the original packaging and tags being intact. You can then expect a refund within 7 days depending on your credit card company. All other claims are handled on a case-by-case basis. You can read all about that here.

Fairy Season Customer Service

If you have a problem with your order, or you just want to make an inquiry, you can hit them up on their Facebook or Instagram pages or via email via service@fairyseason.com. Their phone number is 0086-17318077672.

Fairy Season Coupons or Promo Codes

There are always Fairy Season coupons or promo codes strewn all over the internet. But remember, you can easily fall for a scam if you’re not careful. If you’re all about saving money while shopping safely online, check out Rakuten.com or Amazon.com for some of the best deals online. You can also visit Swagbucks.com which allows you to earn money and free gift cards that you can use to shop at Fairy Season or any other store you prefer.

Fairy Season Complaints

Now that you know how Fair Season works, let's get into the complaints against Fairy Season to help determine if you need to worry about being scammed.

Where’s My $hit?!

There’s a pattern of complaints about Fairy Season sending incomplete orders or even items getting lost during transit. Other customers had to wait ages to get what they bought. There are tons of complaints of customers claiming they are either still waiting for their items to arrive or simply gave up after fruitless back-and-forth with customer service. Something similar happens at stores like Anthropologie, ASOS, NewFrog and Missguided.

Terrible Customer Service

Some customers say they were unable to reach customer service to get their issues sorted out. At the time of writing, the phone line they have went straight to voicemail. Perhaps you may be lucky when you use Email or maybe their social media pages. Just don’t hold your breath guys.

Negative BBB

And finally, their Better Business Bureau at the time of this review is an F. Final nail in the coffin? I will leave the decision to you.

Fairy Season Alternatives

I wouldn’t blame you if you steered clear of Fairy Season. Feel free to check out other popular stores we’ve reviewed before like Free People, Urban Outfitters, FashionNova and Pretty Little Thing.

You can also shop safely on Amazon and use their FREE Guaranteed 1-2 Day Amazon Prime Delivery. You can also shop online using Rakuten.com for deals, promo codes, cash back and more or even Swagbucks.com where you earn money and gift cards that you can use to shop anywhere you like, online or offline.

Is Fairy Season Safe?

I would probably avoid shopping at Fairy Season. The complaints against them are just too shocking for me. Orders arrive late, if at all, their BBB profile is negative and their customer service is near non-existent. Those are enough red flags to spook anyone.

That said I would recommend Amazon.com which is actually faster with the FREE Guaranteed 1-2 Day Amazon Prime Delivery and their customer service doesn’t suck.

Again, if you like free cash, gift cards and coupons, you’ll love what they have going on at Rakuten.com and Swagbucks.com. You can even earn real money while shopping, or basically doing the things you normally do online, like watching videos, web search or listening to music.

Anyway, that’s my two cents about Fairy Season. Feel free to chime in your thoughts about this store or any other on the comments section below. If you have any questions, you can check out Fairy Season's FAQ here.

Until next time

Eddy “with a Y”